Summary
Our government client seeks an experienced IT Project Manager to lead multiple internal and external end-to-end technical projects while reinforcing defined infrastructure and software best practices. This hybrid role offers the opportunity to implement process improvements, manage documentation, and ensure project success through timely and accurate delivery. Experience with Workday HCM applications is highly desirable.
Essential Responsibilities
- Collaborate with project managers, clients, vendors, and engineering teams on various projects, presentations, and meetings
- Implement Agile practices in a hybrid organization to facilitate project tracking using traditional schedules and Kanban/Scrum methodologies
- Provide detailed analysis of internal and external email communications to produce relevant responses and maintain organizational relationships
- Identify relevant meeting audiences and ensure thorough preparation including project charter and kick-off presentations
- Create comprehensive project documentation covering business drivers, targeted audiences, communications plans, scope, and project phases
- Conduct meeting analysis and facilitate routine meetings/ceremonies to track projects using Jira and ServiceNow
- Maintain project boards and dashboards to provide clear visibility into project status and progress
- Understand escalation protocols and when to engage other groups for support
- Consistently maintain project status updates and roadmaps while adhering to defined project structure standards
- Draft process and ‘how-to’ documentation for team reference and knowledge sharing
- Identify project constraints, risks, inefficiencies, and areas for process improvement
- Reinforce agreed-upon priorities, policies, and team best practices
- Generate and archive meeting notes that add value to management decision-making
- Ensure effective communication channels and escalation processes among project team members
- Maintain, update, and archive all project documentation according to organizational standards
Required Qualifications
- 3-5 years of IT project management experience in enterprise environments
- 3+ years of experience with project management software (SharePoint Project Template, Jira, Confluence, ServiceNow, Project Online)
- Strong understanding of Agile methodologies including Kanban and Scrum practices
- Excellent written and verbal communication skills with high proficiency in writing and editing
- Advanced proficiency in Microsoft Outlook including alert functions and Scheduling Assistant
- Experience with data visualization creation and analysis through dashboards and reporting tools
Preferred Qualifications
- Experience with Workday HCM applications
- College degree or applicable project management certifications (PMP, Agile, Scrum Master)
- Experience working in government or public sector environments
- Background in infrastructure and software project management
