Court Services
Diversified Technologies – Court Services Overview
Diversified Technologies delivers modern, reliable, and user‑friendly digital solutions designed specifically for courts and justice agencies. Our services support accessibility, operational efficiency, and seamless engagement for the public, court staff, and third‑party providers.
Web Development & Modernization We design and maintain secure, ADA/WCAG‑compliant court websites built for clarity, performance, and ease of use. Our platforms give courts full control over content updates while ensuring a professional, mobile‑responsive experience for the public.
Interpreter Request & Coordination Portal Our portal streamlines the entire interpreter workflow—from request submission to provider assignment and credential tracking. Automated notifications, status visibility, and a centralized dashboard reduce administrative burden and ensure timely, accurate coordination.
Court Reporter Request & Coordination Portal Built with the same efficiency and transparency, this module manages court reporter scheduling, confirmations, document uploads, and communication between requestors, administration, and service providers. It eliminates manual processes and improves turnaround times.
ADA Compliance & Accessibility Services We provide comprehensive ADA/WCAG audits, remediation, and ongoing monitoring to ensure courts meet federal accessibility standards. Our work enhances usability for all citizens and reduces compliance risk.
Customer Engagement Solutions We help courts improve public interaction through intuitive online forms, workflow automation, digital service tools, and communication features that make it easier for residents to access information and complete tasks without in‑person visits.
Current Customers
Diversified Technologies is proud to support DeKalb County State Court, DeKalb County Superior Court, and DeKalb County Juvenile Court with a comprehensive suite of digital modernization and workflow solutions. Across all three courts, we provide secure, ADA‑compliant web development, hosting, and ongoing maintenance, along with our Interpreter Request & Coordination Portal and Court Reporter Request & Coordination Portal, which streamline scheduling, communication, and service fulfillment. Our long‑standing partnerships with these courts reflect our commitment to reliability, responsiveness, and user‑focused design—helping each court improve public access, strengthen operational efficiency, and deliver a modern digital experience to the communities they serve.
AI Court Chatbot – Modern Assistance for Modern Courts
Our AI Court Chatbot is purpose‑built for the unique needs of courts and justice agencies, delivering fast, accurate, and accessible support to the public 24/7. Designed with deep understanding of court operations, the chatbot provides instant answers to common questions, guides users through forms and processes, and reduces the volume of routine calls and in‑person inquiries that overwhelm court staff.
Powered by secure, court‑specific workflows, the chatbot helps residents find case information, understand procedures, request services, and navigate the court’s website with ease. It improves accessibility by offering clear, ADA‑friendly responses and eliminating barriers for users who may struggle with complex legal terminology or traditional website navigation.
For courts, the benefits are immediate:
Reduced staff workload through automated handling of high‑volume questions
Faster, more consistent customer service with accurate, real‑time responses
Improved public satisfaction through 24/7 availability and easy-to-understand guidance
Enhanced accessibility and compliance with ADA‑aligned communication
Streamlined operations as the chatbot directs users to the right forms, portals, and resources without staff intervention
Our AI Court Chatbot transforms how courts engage with the public—delivering clarity, convenience, and modern digital service that meets the expectations of today’s communities.
Tyler & Odyssey CMS Interfaces – Modern Connectivity for Modern Courts
Our seamless interfaces to the Tyler Technologies Odyssey Case Management System bring modern efficiency, automation, and real‑time accuracy to court operations. Designed specifically for the justice environment, these integrations eliminate manual data entry, reduce errors, and streamline the flow of information between public‑facing tools and the court’s core CMS.
With our interfaces, courts gain instant synchronization of case data, filings, payments, interpreter and reporter requests, and workflow updates—ensuring staff, judges, and the public always have access to the most current information. Our technology modernizes legacy processes by automating routine tasks, improving turnaround times, and reducing administrative burden across departments.
Key Benefits for Courts
Real‑time data exchange between online services and Odyssey
Reduced manual workload for clerks and administrative staff
Fewer errors and inconsistencies through automated validation
Faster processing of requests, updates, and case‑related actions
Improved customer experience with accurate, up‑to‑date information
Enhanced transparency across court operations
Stronger compliance and auditability with clear digital trails
Our Tyler/Odyssey interfaces give courts the modern connectivity they need to operate efficiently, serve the public effectively, and move confidently into the next generation of digital justice.
