Need: AMR, the nation’s leading medical company for 911 emergency and non-emergency transports, needed to supplement its Emergency Response Operation for DeKalb County Ambulatory Services with IT support, vehicle mechanics and service technicians.
Solution: DT installed computer hardware, networks and communication devices to improve service capabilities for AMR fleet which covers DeKalb five-counties in a 267 sq. mi. radius. DT maintains all computer and electronic equipment, and source all vehicle mechanic and technician employees.
Benefits: AMR is able to focus on its core business of delivering customer centered, and quality medical services to the citizens of DeKalb County.